Answers to your questions
Welcome to The Kings Kloset Boutique's FAQ page! Here, we've gathered the most common questions our valued customers ask about our unique handcrafted jewelry and the shopping experience. We're dedicated to providing clarity and confidence every step of the way, ensuring your journey with us is as sparkling as our creations.
Frequently asked questions
At The Kings Kloset Boutique, located in Fayetteville, North Carolina, we pour our heart into every piece of handcrafted jewelry. We believe in transparency and excellent customer service, which is why we've compiled this section to address your queries. Our commitment to quality and integrity shines through in every facet of our business, from crafting to customer care.
How long does it take for custom jewelry and shipping?
For custom jewelry, lead times vary based on design complexity and material availability, typically [[custom_jewelry_lead_time]] weeks. Shipping usually takes [[shipping_time_domestic]] business days domestically. Custom orders officially begin once the design and payment are finalized to ensure your vision comes to life perfectly.
What makes your handcrafted jewelry unique and how should I care for it?
Our handcrafted jewelry stands out due to the meticulous craftsmanship and high-quality materials chosen for each unique design. To ensure its longevity, always store your jewelry in a clean, dry, and safe place, away from harsh chemicals, moisture, and abrasive surfaces. Avoid direct contact with perfumes, lotions, and hairsprays.
How do I receive my order, and what is your return/exchange policy?
Orders are delivered via mail to your doorstep, or you can opt for local pickup in Fayetteville, North Carolina. For returns or exchanges, please contact us at [[email]] within [[return_period]] days of receipt. We'll provide a return shipping label, or arrange a meeting for pickup if local. Once the product is returned in its original, unworn condition, we will process your return or refund promptly.
Is there anything special I should know about The Kings Kloset Boutique?
Absolutely! At The Kings Kloset Boutique, we pride ourselves on providing the highest level of respect and exceptional customer service to everyone. Your satisfaction and delight with our unique handcrafted jewelry are our top priorities. We're not just selling jewelry; we're building relationships with our customers.
Explore the beauty of handcrafted
We're thrilled you're here to learn more about The Kings Kloset Boutique. Our passion for handcrafted jewelry is matched only by our dedication to our customers. Discover our exquisite collections and experience the quality and care that sets us apart. Join our story and find your next cherished piece.